初到英格蘭,或第一次接觸 NHS?New to the NHS in England? Start here.

英醫路
幫你看懂 NHS 路線
Health Road England
Bilingual NHS navigation

無論你剛搬到英格蘭,還是第一次使用 NHS,這裡用中英文整理 家庭醫生(GP)、NHS 111、藥房、急症室(A&E)、處方、病歷 與常用官方入口。

Whether you have just moved to England or are using the NHS for the first time, this bilingual guide helps you understand GP, NHS 111, pharmacy, A&E, prescriptions, medical records and official starting points.

緊急情況 — 嚴重不適、受重傷或有生命危險,請立即致電 999 或前往 A&E

Emergency — If someone is seriously unwell, badly injured or life may be at risk, call 999 or go to A&E immediately.

30 秒入門30-second intro

第一次聽 NHS?先分清它是甚麼。New to the NHS? Start with the basics.

NHS(National Health Service) 是英國的公共醫療系統。在英格蘭,日常求醫很多時不是直接去醫院,而是按情況由 家庭醫生(GP)藥房NHS 111Urgent Treatment Centre急症室(A&E) 急症室 開始。

英醫路不是官方 NHS 網站,而是一個中英文導航工具,幫你先分清「應該由哪裡開始」。

The NHS (National Health Service) is the public healthcare system in the UK. In England, everyday healthcare often does not start at a hospital. Depending on the situation, you may start with a GP, pharmacy, NHS 111, an Urgent Treatment Centre or A&E.

Health Road England is not an official NHS website. It is a bilingual navigation guide to help you understand where to start.

  • 1輕微病症或用藥問題,可以先查藥房或 家庭醫生(GP)。Minor illness or medicine questions may start with pharmacy or GP.
  • 2不肯定是否需要即時處理,可以用 NHS 111。If you are unsure how urgent it is, use NHS 111.
  • 3嚴重受傷、生命危險或非常危急,請用 999 或 急症室(A&E)。For serious injury, life-threatening or very urgent situations, use 999 or A&E.

按需要選一條路Choose the route you need

如果你不知由哪裡開始,可以先用「快速找答案」;如果已知道大概情況,再直接查看求醫方向、急症指南、家庭醫生(GP)、藥房、移英醫療資料或工具頁。If you are not sure where to start, use Find Answers first. If you already know the area you need, go straight to care routes, urgent care, GP, pharmacy, moving records or tools.

快速找答案 Find Answers

快速找答案Find Answers

直接搜尋常見問題:家庭醫生(GP)、111、急症室(A&E)、藥房、NHS 應用程式(NHS App)、移英病歷等。

Search common questions about GP, 111, A&E, pharmacy, NHS App, moving records and more.

立即搜尋Search answers
求醫方向 Where to Get Help

求醫方向Where to Get Help

不確定應該去藥房、家庭醫生(GP)、NHS 111、緊急治療中心(UTC) 還是 急症室(A&E)?先由這裡分清入口。

Not sure whether to use Pharmacy, GP, NHS 111, UTC or A&E? Start here.

查看求醫方向View care routes
急症指南 Urgent and A&E Guide

急症指南Urgent & A&E Guide

了解 999、急症室(A&E)、NHS 111、緊急治療中心(UTC)、兒童急症和到院前準備。

Understand 999, A&E, NHS 111, UTC, children’s urgent care and what to bring.

查看急症指南View urgent guide
GP預約 GP Appointments

家庭醫生GP Appointments

登記家庭醫生(GP)、預約、看診前整理症狀、藥物、問題和文件。

GP registration, booking, symptoms, medicines, questions and documents.

查看 家庭醫生指南View GP guide
藥房處方 Pharmacy and Prescriptions

藥房處方Pharmacy & Prescriptions

整理問藥、取藥、處方、收費、處方預繳證明(PPC)、免費處方資格 及處方人士等查詢入口。

Pharmacy, prescriptions, charges, PPC, exemptions and who can prescribe.

查看藥房處方View pharmacy
私家 GP Private GP

私家醫生Private GP

了解自費 家庭醫生(GP) 可做甚麼、不能保證甚麼,以及為何不是急症替代。

Understand what private GP can and cannot do, and why it is not emergency care.

了解限制Understand limits
移英醫療資料 Moving Medical Records

移英醫療資料Moving Medical Records

整理搬來英格蘭前後常用醫療資料:病歷摘要、藥物、過敏、疫苗和兒童資料。

Medical records to prepare before or after moving to England: summaries, medicines, allergies, vaccines and child records.

查看資料準備View records prep
就診工具包 Toolkit

就診工具包Toolkit

行政和整理用途的用品:文件收納、求診記錄、溝通輔助。

Admin and preparation tools: documents, notes and communication aids.

部分為 Amazon 聯盟連結,會標示「廣告」。Some are Amazon affiliate links, marked “Ad”.查看工具View tools
記錄工具 Printable Forms

記錄工具Printable Forms

下載空白表格自行列印填寫;HRE 不收集、不儲存、不查看健康資料。

Download blank printable forms. HRE does not collect, store or view health data.

下載表格View forms